Free Download What Great Service Leaders Know and Do: Creating B… By James L. Heskett, W. Earl Sasser Jr., Leonard A. Schlesinger Publisher Berrett-Koehler Publishers 2015 ISBN 1626565848,9781626565845 Edition 1 Pages 288/0

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Title: What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms

Author: James L. Heskett, W. Earl Sasser Jr., Leonard A. Schlesinger

Edition: 1

Publisher: Berrett-Koehler Publishers

Year: 2015

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Pages(biblio/tech): 288/0

Languages: English

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ISBN: 1626565848,9781626565845

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